Benefits
- Flexible schedule
- Opportunity for advancement
- Training & development
About Us
Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation, translation, and staffing services. We deliver secure, high-quality language access in 80+ languages to USCIS and other federal clients.
Responsibilities
- Review Spanish-language interpretation and translation assignments for accuracy, completeness, and compliance.
- Conduct quality audits on Spanish linguists’ performance (OPI, VRI, ASL support, and document translation).
- Verify consistency with USCIS glossaries, terminology, and style guides.
- Track and document Service Level Agreement (SLA) adherence.
- Provide feedback to linguists and support corrective actions.
- Collaborate with the QC & Security Manager (FSO) to prepare audit reports for COR.
- Assist in developing quality metrics and continuous improvement plans.
Qualifications
- Bachelor’s degree in Linguistics, Spanish, Translation/Interpretation, or related field (preferred).
- Fluent in Spanish and English (native or near-native proficiency required).
- 2+ years of quality assurance or interpreting/translation experience (immigration, legal, or federal contracts preferred).
- Familiarity with ISO 9001 / ISO 17100 quality frameworks.
- Strong analytical, communication, and reporting skills.
- Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 federal clearance.
Compensation & Benefits
- Competitive pay: $19–26/hour ($39K–$54K annually).
- Health, dental, vision, and retirement benefits.
- Paid training in USCIS compliance and ISO quality standards.
- Professional growth opportunities in quality assurance and compliance leadership.
How to Apply
Submit:
- Resume / CV highlighting Spanish quality assurance or linguistic experience.
- Examples of QA reviews, audits, or linguistic evaluations.
- Availability to start.
Apply at: careers@globallanguagesystem.com