Training Coordinator

Global Impact Group LLC; Raleigh (NC); On-site; USD 26,174 - 31,684; Part time

Job summary

A language solutions provider in Raleigh, North Carolina, is seeking a Training Coordinator to manage onboarding and compliance training for linguists and project staff. Responsibilities include designing training programs, developing USCIS-specific modules, and maintaining records for audits. Ideal candidates will have a Bachelor's degree and 2+ years of instructional design experience. The position offers career growth opportunities and a pay range of $19.00 - $23.00 per hour. Apply with your resume and examples of training experience.

Qualifications

• 2+ years of training or instructional design experience, especially in government or linguistics sector.
• Paid training in USCIS‑specific compliance and auditing requirements.
• Must be a U.S. Citizen or permanent resident eligible for clearance.

Responsibilities

• Design and deliver training programs for interpreters and support staff.
• Develop USCIS‑specific onboarding modules.
• Track and maintain training records for audits.

Skills

Presentation skills

Facilitation skills

Organizational skills

Knowledge of USCIS compliance

Education

Bachelor’s degree in Education or related field

Tools

Learning Management Systems (LMS)

Virtual training platforms

Job description

Welcome to the Global Impact Group Career Hub — where purpose meets opportunity.

About Us

Global Impact Group LLC is a Service‑Disabled Veteran‑Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation, translation, and staffing services. We support USCIS and other federal agencies with secure, high‑quality language solutions in more than 80 languages. We are a Certified Minority‑Owned enterprise based in Raleigh, North Carolina, offering solutions in Staffing, Language Services, Consulting, Janitorial, and Employment Placement.

We are hiring a Training Coordinator to manage onboarding and compliance training for linguists, project staff, and support teams under our USCIS contract. This role is key to ensuring that every team member meets federal standards, USCIS requirements, and quality expectations.

Responsibilities

• Design and deliver training programs for interpreters, translators, and support staff.
• Develop USCIS‑specific onboarding modules, including ethics, confidentiality, trauma‑informed care, and federal compliance.
• Track and maintain training records for audits and COR reporting.
• Schedule annual refresher training and quality workshops.
• Partner with Recruitment to ensure new hires complete onboarding prior to deployment.
• Work with Quality Control to align training with SLA performance metrics.
• Stay current with industry standards (NCIHC, ATA, RID, DHS/USCIS).

Qualifications

• Bachelor’s degree in Education, Human Resources, Linguistics, or related field.
• 2+ years of training or instructional design experience (government or linguistics sector preferred).
• Strong presentation, facilitation, and organizational skills.
• Familiarity with Learning Management Systems (LMS) and virtual training platforms.
• Knowledge of USCIS/DHS compliance standards a plus.
• Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.
• Paid training in USCIS‑specific compliance and auditing requirements.
• Career growth opportunities in training leadership, quality, or HR.

How to Apply

• Resume / CV highlighting training and instructional design experience.
• Examples of training programs or courses developed.
• Availability to start.

Apply at: [e-mail]
Subject line: Training Coordinator Application – USCIS Contract

Compensation

$19.00 - $23.00 per hour

Equal Opportunity Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.