Quality & Continuous Improvement Leader (Hybrid)

HealthBay; Denver (CO); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Hybrid work arrangement

Paid time off and company holidays

Professional development opportunities

Sign-on bonus

Job summary

HealthBay is seeking a Quality Manager to own and improve quality initiatives across functions. You will lead cross-functional efforts to establish controls, drive continuous improvement, and ensure compliance with internal and external standards.

Reporting to the Director of Operations, you will build dashboards, analyze performance data, and mentor teams to sustain measurable quality gains in a hybrid work environment.

Qualifications

• 5+ years of professional experience in quality management or related field.
• Experience managing quality or continuous-improvement initiatives.
• Strong understanding of quality-management principles and corrective-action processes.
• Experience analyzing performance data and identifying trends.
• Excellent written, verbal, and presentation skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Quality Management: Develop and maintain practical quality standards, procedures, and controls.
• Continuous Improvement: Identify opportunities to improve processes, reduce errors, and eliminate recurring problems.
• Quality Assurance & Compliance: Conduct or coordinate quality reviews, assessments, and internal audits.
• Performance & Reporting: Analyze quality data and prepare clear reports for leadership.
• Cross-Functional Leadership: Work closely with operations, project management, technology, and business teams.
• Vendor & Partner Quality: Monitor quality expectations for applicable vendors and service providers.

Skills

Quality management

Root-cause analysis

Data analysis

Process improvement

Leadership

Audits

Communication

Education

Bachelor's degree in Quality Management, Business Administration, Engineering, Operations, Healthcare Administration

Job description

HealthBay is seeking a Quality Manager to own and improve quality initiatives across functions. You will lead cross-functional efforts to establish controls, drive continuous improvement, and ensure compliance with internal and external standards.

Reporting to the Director of Operations, you will build dashboards, analyze performance data, and mentor teams to sustain measurable quality gains in a hybrid work environment.