Hybrid Quality Improvement Leader

HealthBay; Atlanta (GA); Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Hybrid work arrangement

Sign-on bonus

Phone/internet stipend

Paid time off

Job summary

HealthBay is seeking a Quality Manager to own quality initiatives across departments, driving consistency, efficiency, and customer outcomes. You’ll act as a trusted resource to leadership, identify risks, investigate issues, and implement sustainable improvements.

This role requires strong data skills, root-cause analysis, and the ability to lead cross-functional teams. You’ll report to the Director of Operations and help build a culture of quality through practical, measurable actions.

Qualifications

• 5+ years of professional experience in quality management or related field.
• Experience leading quality or continuous-improvement initiatives.
• Strong understanding of quality-management principles and CAPA processes.
• Experience analyzing performance data and identifying trends.
• Excellent communication and project management skills.

Responsibilities

• Develop and maintain practical quality standards, procedures, and controls.
• Monitor quality performance, identify trends, risks, and areas requiring attention.
• Lead root-cause analysis and corrective actions.
• Coordinate internal audits and support external audits.
• Create dashboards and reports for leadership.

Skills

Analytical

Organized

Accountable

Ownership

Education

Bachelor's degree in Quality Management/Engineering/Operations

Tools

Quality Mgmt Systems

ISO-based processes

Job description

HealthBay is seeking a Quality Manager to own quality initiatives across departments, driving consistency, efficiency, and customer outcomes. You’ll act as a trusted resource to leadership, identify risks, investigate issues, and implement sustainable improvements.

This role requires strong data skills, root-cause analysis, and the ability to lead cross-functional teams. You’ll report to the Director of Operations and help build a culture of quality through practical, measurable actions.