Quality & Compliance Specialist – Justice Services (Hybrid)

Access Services; Harmonville (PA); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health & Security coverage

PTO (approx. 6 weeks first year)

401(k) with company match

Tuition reimbursement

Mileage & Toll Reimbursement

Employee Assistance Program (EAP)

Job summary

Access Services seeks a Quality and Compliance Specialist for Justice Related Services across Montgomery, Bucks, and Northampton Counties, based in Bethlehem or Plymouth Meeting, PA. The role requires educating staff on regulatory requirements, supporting audits, and driving continuous quality improvement.

The position is full-time with hybrid remote work eligibility, involves some travel, and focuses on data-driven oversight, policy management, and program fidelity.Bachelor’s degree preferred;

Qualifications

• Bachelor’s degree in human services, social work, or business administration preferred.
• Minimum 1 year nonprofit social services administration experience including quality assurance and compliance.
• Strong written and verbal communication, organization, and analytical skills.

Responsibilities

• Ensure compliance with licensing, accreditation, payer, and regulatory requirements across the program.
• Monitor documentation and operations to identify risks and maintain audit readiness.
• Conduct quality assurance reviews of records to ensure accuracy and regulatory compliance.
• Analyze and report quality and outcome data to support program evaluation and improvement.
• Coordinate preparation for internal, external, payer, regulatory audits and inquiries.
• Support investigations and corrective action planning for compliance concerns.
• Provide training and guidance on regulatory requirements and best practices.
• Monitor regulatory developments and communicate changes to leadership.
• Collaborate on process improvements, policy management, and project work.

Skills

Quality assurance

Compliance management

Regulatory knowledge

Data analysis

Dashboard reporting

Microsoft Office

Microsoft Project

Education

Bachelor's degree

Tools

Relias

Google Workspace

Microsoft Office Suite

Microsoft Project

Job description

Access Services seeks a Quality and Compliance Specialist for Justice Related Services across Montgomery, Bucks, and Northampton Counties, based in Bethlehem or Plymouth Meeting, PA. The role requires educating staff on regulatory requirements, supporting audits, and driving continuous quality improvement.

The position is full-time with hybrid remote work eligibility, involves some travel, and focuses on data-driven oversight, policy management, and program fidelity.Bachelor’s degree preferred;