Quality Assurance Manager: Compliance & Risk Improvement

CHOR Youth & Family Services; Philadelphia (Philadelphia County); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

DailyPay

401(k) Retirement Plan

Paid Time Off

Employee Assistance Program

Wellness Programs

Company-Paid Training

Quality Assurance LeadershipExperience

Professional Development Opportunities

Regulatory & Compliance Experience

Leadership Development Programs

Job summary

Resources for Human Development (RHD) seeks a Quality Assurance Manager to strengthen quality, risk management, and regulatory compliance across residential services in Philadelphia and Montgomery Counties.

The role combines auditing, licensing readiness, data analysis, incident review, and staff training to drive continuous improvement and program excellence. Travel daily within the Southeast Pennsylvania Region is required.

Qualifications

• Bachelor’s Degree in a related field.
• Minimum of 3 years of relevant healthcare/quality assurance experience.
• Experience with documentation reviews and audits.
• Strong analytical and organizational skills.
• Strong written and verbal communication skills.
• Ability to identify compliance and operational risks.
• Must have reliable transportation.
• Willingness to travel daily in Southeast PA.

Responsibilities

• Conduct routine quality assurance audits across residential programs.
• Review medication administration records and licensing documents.
• Monitor compliance with regulatory and funding requirements.
• Coordinate licensing readiness and mock inspections.
• Provide training and guidance to programs and leadership.
• Analyze incidents and quality data to identify trends and improvement opportunities.

Skills

Analytical thinking

Regulatory compliance

Attention to detail

Communication skills

Education

Bachelor’s Degree in Human Services, Social Work, Psychology, Healthcare Administration, Business Administration, or related field

Job description

Resources for Human Development (RHD) seeks a Quality Assurance Manager to strengthen quality, risk management, and regulatory compliance across residential services in Philadelphia and Montgomery Counties.

The role combines auditing, licensing readiness, data analysis, incident review, and staff training to drive continuous improvement and program excellence. Travel daily within the Southeast Pennsylvania Region is required.