Quality & Compliance Manager — Food Safety & Innovation

Campbell Soup Supply; New Jersey; On-site; USD 70,000 - 110,000; Full time

Job summary

Campbell's in New Jersey seeks a Quality professional to drive the business quality program across Corporate and manufacturing sites. You will partner with food safety, quality, Marketing, R&D, and facilities teams to ensure product quality standards are met and complaints are managed effectively.

The role focuses on commercialization support, quality improvement initiatives and KPI tracking to sustain consumer safety and regulatory compliance across multiple brands.

Qualifications

• Education required: BS Food Science Degree or related Science degree.
• Years of relevant experience: 3-5 years in food industry or relevant industry experience.

Responsibilities

• Support new product commercialization, quality improvement projects, and enabler programs through execution, data collection and analysis, and product evaluations.
• Support analysis of brand and category level consumer trends and data, consumer complaints, sales inquiries, and product evaluations; drive focused plans to reduce top complaint drivers and assist with investigations and quality incident management.
• Point of contact for cross functional project teams; including commercialization meetings, trial and start up support. data collection and analysis, product quality specification and procedure development.
• Provide insight and support in the development, implementation, and on-going tracking of key quality KPIs, inclusive of project success criteria.
• Support innovation through execution at the manufacturing level (ideation through launch) ensuring food safety and quality is designed into the process and risks are mitigated accordingly.
• Support critical category product quality charters focused on complaint reduction, capability improvements, waste reduction, and continuous improvement.
• Facilitate investigation and communication to key stakeholders on overall quality performance, charter progress, issue resolution, and key performance indicators.
• Own category complaint reduction plans, including corrective actions and effectiveness tracking.
• Own customer complaint investigations and responses within the established SLAs.
• Deliver monthly category quality updates covering performance, risks, actions, and next steps.

Skills

Food Safety

Quality Management

Project Management

Data Analysis

Communication

Leadership

Education

BS Food Science Degree

Job description

Campbell's in New Jersey seeks a Quality professional to drive the business quality program across Corporate and manufacturing sites. You will partner with food safety, quality, Marketing, R&D, and facilities teams to ensure product quality standards are met and complaints are managed effectively.

The role focuses on commercialization support, quality improvement initiatives and KPI tracking to sustain consumer safety and regulatory compliance across multiple brands.