Quality & Compliance Manager - Food

Campbell Soup Company; Camden (NJ); On-site; USD 113,000 - 156,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Unlimited sick time

On-site fitness

On-site daycare

Company store

Campbell's Cares program

Employee Resource Groups

Job summary

Campbell Soup Company in Camden, NJ is seeking a Quality & Product Compliance professional to lead quality program execution across corporate and manufacturing sites. You will partner with food safety, quality, Marketing, R&D, and plant teams to drive commercialization, quality improvements, and adherence to product quality standards.

Responsibilities include analyzing consumer trends, managing complaints, tracking KPIs, supporting manufacturing-level innovation, and guiding corrective actions.

Qualifications

• BS Food Science Degree or related Science degree.
• 3-5 years in food industry or relevant industry experience.
• Advanced abilities and decision making for Food Safety, Regulatory, and Quality challenges.
• Strong knowledge of Product processing.
• Ability to communicate effectively across leadership levels.

Responsibilities

• Support new product commercialization, quality improvement projects, and enabler programs through execution, data collection and analysis, and product evaluations.
• Support analysis of brand and category level consumer trends and data, consumer complaints, sales inquiries, and product evaluations; drive focused plans to reduce top complaint drivers and assist with investigations and quality incident management
• Point of contact for cross functional project teams; including commercialization meetings, trial and start up support. data collection and analysis, product quality specification and procedure development
• Provide insight and support in the development, implementation, and on-going tracking of key quality KPIs, inclusive of project success criteria
• Support innovation through execution at the manufacturing level (ideation through launch) ensuring food safety and quality is designed into the process and risks are mitigated accordingly
• Support critical category product quality charters focused on complaint reduction, capability improvements, waste reduction, and continuous improvement.
• Facilitate investigation and communication to key stakeholders on overall quality performance, charter progress, issue resolution, and key performance indicators.
• Own category complaint reduction plans, including corrective actions and effectiveness tracking.
• Own customer complaint investigations and responses within the established SLAs.
• Deliver monthly category quality updates covering performance, risks, actions, and next steps.

Education

BS Food Science Degree or related Science degree

Job description

Campbell Soup Company in Camden, NJ is seeking a Quality & Product Compliance professional to lead quality program execution across corporate and manufacturing sites. You will partner with food safety, quality, Marketing, R&D, and plant teams to drive commercialization, quality improvements, and adherence to product quality standards.

Responsibilities include analyzing consumer trends, managing complaints, tracking KPIs, supporting manufacturing-level innovation, and guiding corrective actions.