Quality & Compliance Analyst — Audits & QI Initiatives

Equus Workforce Solutions; Houston (TX); On-site; USD 31,000 - 44,000; Full time

Job summary

Equus Workforce Solutions in Houston seeks a Quality and Compliance Analyst to review case files across multiple programs and monitor adherence to contract requirements. You will support policy clarification, assist with SOPs, and contribute to audits and quality improvement efforts.

In this role you will prepare reports, track corrective actions, and communicate findings to leadership to ensure timely responses and continuous program improvement within our workforce solutions division.

Qualifications

• Bachelor's degree in a related field is required.
• Minimum three years' experience in quality and project management with audits.
• Knowledge of quality management principles and techniques.
• Strong communication and analytical skills; ability to present and deliver programs.

Responsibilities

• Conducts case file reviews for Choices NCP, TANF, SNAP, TAA, and WIOA programs.
• Monitors surveillance of workforce activities and uses audits to ensure policy and contract compliance.
• Assists with creating and updating standard operating procedures.
• Performs monthly center PII checks to ensure compliance with policies.
• Presents policy clarification and technical support to center staff.
• Assists with financial audits including worksite agreements.
• Writes, reviews, and updates quality improvement plan items.
• Organizes and participates in Administrative Quality Committee meetings (≥5 per year).
• Recommends corrective actions in weekly reports to Project Director.
• Follows up on previously implemented corrective action plans.
• Maintains client complaint Log and ensures timely responses.

Skills

Communication skills

Analytical skills

Presentation skills

Education

Bachelor's degree in related field

Equivalent combination of acceptable related experience and/or training for education requirement

Tools

Microsoft Word

Excel

PowerPoint

Access

Job description

Equus Workforce Solutions in Houston seeks a Quality and Compliance Analyst to review case files across multiple programs and monitor adherence to contract requirements. You will support policy clarification, assist with SOPs, and contribute to audits and quality improvement efforts.

In this role you will prepare reports, track corrective actions, and communicate findings to leadership to ensure timely responses and continuous program improvement within our workforce solutions division.