Quality Capability Leader — Training & Compliance

BD; Sandy (UT); On-site; USD 161,000 - 258,000; Full time

Job summary

BD is seeking a Senior Quality Manager, Learning & Capability, in the United States to advance training, capability development, and performance support across quality systems. You will partner with process owners, SMEs and leaders to design fit-for-purpose learning strategies and qualification programs that strengthen QMS execution and quality outcomes.

You will lead deployment of solutions, build trainer networks, and monitor program effectiveness, leveraging digital learning tools and

Qualifications

• Eight (8+) years of experience in the medical device or pharmaceutical industries with knowledge of Quality Systems, training, capability development or related disciplines.
• Experience designing and implementing learning solutions, qualification programs, workflow learning, performance support tools, or capability-building initiatives.
• Experience with digital Learning applications including AI enabled tools.
• Strong facilitation, consultation, stakeholder management, and communication skills.

Responsibilities

• Partner with Process Owners, SMEs, and stakeholders to identify capability needs and design learning, qualification, certification, and performance support solutions that improve QMS execution and business performance.
• Lead the deployment of solutions, including rollout approach, trainer readiness, workshops and ongoing monitoring.
• Provide expert guidance on learning and performance methodologies to drive adoption, proficiency, and sustained performance.
• Serve as the capability lead for assigned Quality programs, partnering with Process Owners to drive successful implementation, sustainment, and continuous improvement.
• With the process owners, establish and maintain trainer networks that support workforce readiness and adoption.
• Monitor program effectiveness and performance trends, using data and stakeholder feedback to strengthen capability, process performance, and quality outcomes.
• Provide process ownership or support for Central Quality training processes, ensuring effective governance, continuous improvement, and alignment with business and compliance needs.
• Ensure training and qualification activities are compliant, inspection-ready, and supported by appropriate documentation and controls.
• Leverage learning technologies, analytics, and approved AI-enabled tools to improve effectiveness, efficiency, and learner experience.

Skills

Learning design

Facilitation

Stakeholder management

Communication

Analytics

Education

BS Degree in Engineering or Science

Tools

AI-enabled tools

Job description

BD is seeking a Senior Quality Manager, Learning & Capability, in the United States to advance training, capability development, and performance support across quality systems. You will partner with process owners, SMEs and leaders to design fit-for-purpose learning strategies and qualification programs that strengthen QMS execution and quality outcomes.

You will lead deployment of solutions, build trainer networks, and monitor program effectiveness, leveraging digital learning tools and