Quality Excellence Capability Lead, NA

BD; United States; Remote; USD 169,000 - 270,000; Full time

Benefits offered by this job

Health and Well-being Benefits

BD 401(k) Plan

Paid time off

Job summary

BD is seeking a Quality Excellence Capability Partner, North America, to design, deploy and sustain capability-building programs across the region. You will lead Learning initiatives that strengthen technical quality competencies and drive consistency in quality processes at manufacturing sites and quality organizations.

You will collaborate with site leaders, SMEs and Central Quality to identify gaps, develop learning pathways, and ensure effective training application, with travel up to

Qualifications

• Bachelor12s Degree in Life Sciences, Sciences, Engineering or related field.
• 5+ years of experience in a medical device, pharmaceutical or biologics setting (FDA, ICH).
• Demonstrated expertise in Quality Engineering and Quality Systems within a regulated industry.
• Demonstrated experience delivering Quality or technical training in regulated settings (instructor-led, virtual, blended).
• Working knowledge of CAPA, nonconformance, change control, process validation, design controls, and risk management.
• Experience coaching associates, SMEs, and leaders to strengthen capability and compliant behaviors.
• Experience developing and supporting training effectiveness activities with observations and metrics.
• Strong facilitation, communication, and interpersonal skills; able to engage senior leadership in person or virtual.

Responsibilities

• Lead deployment of the Quality Excellence Academy across North America, aligning with enterprise quality strategies.
• Develop and deliver instructor-led, virtual, and blended learning programs to build technical quality competencies across sites.
• Partner with process owners and SMEs to translate quality requirements into practical learning solutions.
• Assess organizational capability gaps and develop structured learning pathways, curricula, and development plans.
• Initially serve as the regional capability lead for Investigation Management, Root Cause Analysis, and Problem Solving.
• Expand capability-building programs into additional quality domains over time.
• Coach associates, leaders, and SMEs to strengthen technical expertise and consistent quality execution.
• Support onboarding, role-based development, and remediation programs to strengthen capability and compliance.
• Measure learning effectiveness through observations, assessments, metrics and stakeholder feedback.
• Drive adoption of standardized methodologies, tools, and best practices across sites.

Skills

Quality Engineering

Quality Systems

CAPA

Root Cause Analysis

Training delivery

Instructional design

Cross-functional collaboration

Problem solving

Quality metrics

Regulated industry knowledge

Education

Bachelor12s Degree in Life Sciences / Engineering

Tools

CAPA systems

Job description

BD is seeking a Quality Excellence Capability Partner, North America, to design, deploy and sustain capability-building programs across the region. You will lead Learning initiatives that strengthen technical quality competencies and drive consistency in quality processes at manufacturing sites and quality organizations.

You will collaborate with site leaders, SMEs and Central Quality to identify gaps, develop learning pathways, and ensure effective training application, with travel up to