Quality Excellence Capability Leader, NA

BD; Covington (GA); On-site; USD 169,000 - 270,000; Full time

Benefits offered by this job

Health and well-being benefits

Retirement plan

Paid time off

Educational assistance

Job summary

BD is seeking a Quality Excellence Capability Partner, North America, to design, deploy and sustain learning programs across the region. You will lead the Quality Excellence Academy and collaborate with site Quality leaders, SMEs and central partners to improve quality culture and process execution.

Responsibilities include developing instructor-led and virtual programs, addressing capability gaps, and expanding into new quality domains.

Qualifications

• Bachelor’s Degree in Life Sciences, Sciences, Engineering or a related field is required.
• 5+ years of experience in a medical device, pharmaceutical or biologics environment.
• Experience delivering quality or technical training in regulated settings.
• Working knowledge of CAPA, nonconformance management, change control and risk management.

Responsibilities

• Lead deployment of the Quality Excellence Academy across North America.
• Develop and deliver instructor-led, virtual, and blended learning programs.
• Partner with process owners and SMEs to translate quality requirements into practical learning solutions.
• Assess capability gaps and create structured learning pathways and development plans.
• Initially serve as regional capability lead for Investigation Management, Root Cause Analysis and Problem Solving.
• Expand programs into Process Validation, Change Control, Technical Writing, and other priorities.
• Coach associates, leaders, and SMEs to strengthen technical expertise and compliant behaviors.
• Measure learning effectiveness through observations, assessments and metrics.
• Ensure governance and documentation for training programs and learning effectiveness.

Skills

Facilitation

Communication

Interpersonal skills

Cross-functional collaboration

Stakeholder management

Education

Bachelor’s Degree in Life Sciences, Sciences, Engineering or related field

Job description

BD is seeking a Quality Excellence Capability Partner, North America, to design, deploy and sustain learning programs across the region. You will lead the Quality Excellence Academy and collaborate with site Quality leaders, SMEs and central partners to improve quality culture and process execution.

Responsibilities include developing instructor-led and virtual programs, addressing capability gaps, and expanding into new quality domains.