Quality Capability Lead - Learning & Training

BD; Durham (NC); On-site; USD 161,000 - 258,000; Full time

Job summary

BD, a global medical technology leader, is hiring a Senior Quality Manager, Learning & Capability. This individual contributor role within Central Quality partners with Process Owners, SMEs and leadership to design capability strategies, qualification programs and performance support tools to strengthen QMS execution and quality outcomes.

The role leads capability programs, builds trainer networks, monitors effectiveness with data, ensures compliance, and advances continuous improvement across

Qualifications

• Bachelor's degree in engineering or science required.
• 8+ years in medical device or pharmaceutical quality with training/capability experience.
• Experience designing learning solutions and qualification programs.
• Experience with digital learning applications and AI-enabled tools.
• Strong facilitation, stakeholder management and communication skills.

Responsibilities

• Design learning, qualification, and performance support solutions to improve QMS execution.
• Lead deployment of learning programs, including trainer readiness and workshops.
• Partner with process owners to drive adoption and sustain performance.
• Monitor program effectiveness using data and stakeholder feedback.
• Ensure governance, compliance, and documentation for training processes.

Skills

QMS

Learning design

Performance metrics

Facilitation

Analytics

Change management

Education

BS Degree in Engineering or Science

Advanced degree or certification in Learning & Development

Tools

AI-enabled learning tools

Job description

BD, a global medical technology leader, is hiring a Senior Quality Manager, Learning & Capability. This individual contributor role within Central Quality partners with Process Owners, SMEs and leadership to design capability strategies, qualification programs and performance support tools to strengthen QMS execution and quality outcomes.

The role leads capability programs, builds trainer networks, monitors effectiveness with data, ensures compliance, and advances continuous improvement across