Quality Assurance Specialist - Vendor Programs & Compliance

SAN GABRIEL POMONA VALLEYS DEVELOPMENTAL SERVICES INC; Pomona (CA); On-site; USD 35,817 - 67,502; Full time

Job summary

San Gabriel/Pomona Regional Center in Pomona, CA, is seeking a Quality Assurance Specialist to monitor, evaluate, and support vendor programs to ensure compliance with standards and regulatory requirements. The role provides technical assistance, conducts investigations, and collaborates with internal and external stakeholders to promote high-quality services.

The position requires a Bachelor’s degree in social services or related field, at least three years of experience with developmental

Qualifications

• Bachelor’s degree in social services, human services, business administration, or a closely related field
• Minimum of three years of experience working with individuals with developmental disabilities
• Master’s degree in a related field may substitute for one year of the required experience

Responsibilities

• Monitor and evaluate vendor programs to ensure compliance with standards and regulations
• Provide technical assistance and training to vendors on program design and compliance
• Investigate complaints related to vendor services and resolve them timely
• Review QA evaluation results and support corrective actions with vendors
• Collaborate with regional center staff and external agencies to improve service quality
• Ensure compliance with applicable laws, agency standards, policies, and procedures

Skills

Quality assurance

Regulatory compliance

communication skills

Microsoft Word

Bilingual

Education

Bachelor’s degree in social services or closely related field

Job description

San Gabriel/Pomona Regional Center in Pomona, CA, is seeking a Quality Assurance Specialist to monitor, evaluate, and support vendor programs to ensure compliance with standards and regulatory requirements. The role provides technical assistance, conducts investigations, and collaborates with internal and external stakeholders to promote high-quality services.

The position requires a Bachelor’s degree in social services or related field, at least three years of experience with developmental