QA Specialist

Jawonio; New City (NY); On-site; USD 56,117 - 68,588; Full time

Job summary

Jawonio is seeking a Quality Assurance Specialist in New City, NY. This full-time position involves developing quality assurance strategies to enhance compliance within the Corporate Compliance/Quality Assurance Department.

The successful candidate will conduct audits, investigate incidents, and improve internal controls, ensuring regulatory standards are met. A Bachelor's Degree and 5+ years of relevant experience are required.

Applicants must have a valid NY State Driver’s License and automobile access to fulfill position requirements.

Qualifications

• 5+ years experience in services for individuals with special needs.
• Daily access to an automobile required.
• Valid NY State Driver’s License needed.

Responsibilities

• Conduct internal audits and site inspections.
• Investigate incidents ensuring compliance.
• Develop internal controls and monitoring systems.
• Train staff to improve service quality.
• Assist program directors in compliance corrections.

Skills

Strong clinical skills

Management and organizational skills

Knowledge of program standards and regulations

Proficiency in compliance standards

Investigation practices

Education

Bachelor's Degree in a related field

Master's Degree preferred

Job description

Job Details: Job Location: Jawonio Inc - NEW CITY, NY 10956; Position Type: Full Time; Salary Range: $62,353.20 - $62,353.20 Salary/year

Under the direction of the Chief Compliance Officer, the Quality Assurance Specialist will develop and implement quality assurance strategies to assess and improve the effectiveness of the Corporate Compliance/Quality Assurance Department.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Conduct comprehensive internal audits, record reviews and physical site inspections.
• Conduct thorough investigation into various types of incidents both reportable and internal, ensuring compliance with applicable oversight agencies, including OPWDD, Justice Center, OMH, OCFS, SED, OMIG, and other relevant agencies.
• Develop and improve internal controls and monitoring systems.
• Create systems to help staff follow regulatory standards.
• Support Program Directors with service delivery and compliance.
• Review audit data, identify trends, and create action plans to fix quality issues.
• Train and assist staff to improve service quality.
• Work with the Corporate Compliance Officer to develop policies for quality improvement.
• Stay updated on federal and state regulations and assess organizational performance.
• Assist program directors/managers in making necessary corrections.
• Help the Chief Compliance Officer with annual reports and trend analysis.
• Assist in agency-wide mandatory training using standardized materials.

Qualifications

• Bachelor's Degree from an accredited college or university in public health administration, human services, nursing, social welfare, or a related field, with Master’s preferred.
• 5+ years of experience working in an organization that provides services to individuals with special needs.
• Strong clinical, management and organizational skills.
• Knowledge of applicable program standards and regulations.
• Proficiency in implementing and maintaining compliance standards.
• Knowledge of practices concerning investigations.

Additional Requirements

• Daily access to an automobile is required.
• A valid NY State Driver’s License and ability to drive and driving record acceptable for agency insurance coverage are required.
• Must be cleared/maintain acceptable record under NY state mandated criminal background check process.
• Must be clear and maintain an acceptable record under the Medicaid Fraud & Abuse clearance process.
• On-going training/education as part of development related to position. Programs are regulated by OPWDD, OMH, OCFS, SED, DOH and NYS Justice Center.