Quality Assurance & Guest Experience Lead
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Transforma esta função numa entrevista — um currículo e uma carta de apresentação criados à volta do que este empregador procura.
Vantagens oferecidas por esta oferta de emprego
Resumo da oferta
Marriott Vacations Worldwide is looking for a Quality Assurance Executive to ensure accurate processing of sales documents and contract reviews, supporting Owners and guests in creating memorable vacation experiences.
The role emphasizes quality, timely feedback, and adherence to company standards, with availability to work a flexible schedule including weekends and holidays in a welcoming, inclusive environment.
Qualificações
- Strong attention to detail and accuracy in documents.
- Ability to review contracts and financial paperwork.
- Excellent communication with guests and team members.
- Willingness to work weekends/holidays.
Responsabilidades
- Ensure complete and accurate processing of sales documents.
- Monitor quality, accuracy, productivity and provide constructive feedback.
- Identify and discuss paperwork discrepancies with the Sales Executive and/or Sales Manager.
- Review details of contracts with customers.
- Thoroughly review loan applications and financial documents with the customer and ensure proper completion.
- Provide service support to guests and Owners with pricing, property maps, descriptions, and locations.
Conhecimentos
Descrição da oferta de emprego
Marriott Vacations Worldwide is looking for a Quality Assurance Executive to ensure accurate processing of sales documents and contract reviews, supporting Owners and guests in creating memorable vacation experiences.
The role emphasizes quality, timely feedback, and adherence to company standards, with availability to work a flexible schedule including weekends and holidays in a welcoming, inclusive environment.
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