Quality Assurance Executive - Guest Experience & Compliance

Marriott Ownership Resorts, Inc.; United States; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay

Medical/Dental/Vision

Travel discounts

Tuition Reimbursement

Professional Counseling

Job summary

Marriott Vacations Worldwide is looking for a Quality Assurance Executive to ensure a memorable experience for Owners and guests. This role involves processing sales documents accurately and monitoring quality while fostering strong customer relationships.

Ideal candidates will have excellent communication skills and be available for a flexible schedule. Benefits include competitive pay and growth opportunities.

Qualifications

• Available to work a flexible schedule including weekends and holidays.
• Ability to lift/carry/push/pull items weighing up to 25lbs.
• Must be able to stand, sit, or walk for extended periods.

Responsibilities

• Ensure complete and accurate processing of sales documents.
• Monitor quality and productivity while providing feedback.
• Review contracts and loan applications with customers.

Skills

Attention to detail

Customer service

Communication

Problem solving

Job description

Marriott Vacations Worldwide is looking for a Quality Assurance Executive to ensure a memorable experience for Owners and guests. This role involves processing sales documents accurately and monitoring quality while fostering strong customer relationships.

Ideal candidates will have excellent communication skills and be available for a flexible schedule. Benefits include competitive pay and growth opportunities.