Quality Assurance & Compliance Specialist (Human Services)

PREMIER COMMUNITY SUPPORTS, LLC.; Roseburg (OR); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401(k) plan with employer match

Paid training (CPR/First Aid & other)

Paid Time Off

No-cost health plan for <26 hours

Regular pay dates

Supportive team environment

Job summary

Premier Community Supports, LLC seeks a detail-oriented Quality Assurance Specialist to uphold compliance, quality standards, and documentation across services. You will partner with the Quality Assurance Director to ensure programs meet policies and regulatory requirements while driving system improvements.

The role suits someone analytical, organized, and passionate about high standards in human services. Travel locally may be required.

Qualifications

• High school diploma or GED required.
• 1 year of experience in human services preferred.
• Experience with individuals with intellectual and developmental disabilities preferred.
• Valid driver’s license and ability to travel for work when required.
• Background checks and certifications (including CPR/First Aid, OIS) required.

Responsibilities

• Audit records and documentation for PCS policies, procedures and regulatory requirements.
• Identify deficiencies, trends, and areas needing monitoring; communicate findings and recommendations.
• Run and review reports; interpret findings and document results to support QA/compliance.
• Audit protocols and safety plans; coordinate revisions with County Managers.
• Assist QA Director with training new staff and retraining current staff.
• Develop and maintain relationships with staff, partners, and stakeholders.
• Travel locally and out of area as needed; support office operations and projects.

Skills

Analytical thinking

Problem-solving

Communication skills

Attention to detail

Organizational skills

MS Word

MS Excel

Independent & collaborative work

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Premier Community Supports, LLC seeks a detail-oriented Quality Assurance Specialist to uphold compliance, quality standards, and documentation across services. You will partner with the Quality Assurance Director to ensure programs meet policies and regulatory requirements while driving system improvements.

The role suits someone analytical, organized, and passionate about high standards in human services. Travel locally may be required.