Quality Assurance Leader — Human Services Compliance

Sevita; Arlington (TX); On-site; USD 39,000 - 53,000; Full time

Job summary

Sevita, a leading provider of home and community-based health care services, seeks a Quality Assurance Manager to ensure regulatory compliance and drive quality across operations. You will oversee documentation, audits, and corrective actions to safeguard service quality for individuals served.

The role emphasizes collaboration with regional leadership to design and implement quality improvement plans, monitor surveys, and report on program performance.

Qualifications

• Knowledge of quality assurance systems, quality control and performance monitoring.
• Familiar with federal, state and local laws and regulations.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced and confidential environment.
• Demonstrated computer skills for reports, statistics, and database access.

Responsibilities

• Maintains knowledge of operation’s regulatory, accreditation, and company requirements.
• Implements and monitors operational systems/processes to ensure compliance with policies and procedures and adherence to requirements to ensure quality of service delivery and compliance with requirements.
• Conducts operation reviews, including Site Reviews, Record Reviews and other quality monitoring activities.
• Completes documentation of operational review activities thoroughly and timely.
• Prepares detailed summary reports of quality assurance findings related to operational reviews.
• May serve as the contact person for external regulatory reviews in the absence of the Regional Director.
• Serves as record keeper for all State/Federal Survey documentation and coordinates corrective actions as needed.
• Works with Regional Director to develop and implement Quality Improvement Plans.
• Leads development and implementation of improvement initiatives and outcomes.

Skills

Quality assurance

Regulatory knowledge

Documentation

Communication skills

Leadership

Education

Bachelor’s Degree in relevant field

Job description

Sevita, a leading provider of home and community-based health care services, seeks a Quality Assurance Manager to ensure regulatory compliance and drive quality across operations. You will oversee documentation, audits, and corrective actions to safeguard service quality for individuals served.

The role emphasizes collaboration with regional leadership to design and implement quality improvement plans, monitor surveys, and report on program performance.