Quality Assurance & Compliance Specialist

Alpha Supported Living Services; Spokane (WA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403(b) retirement

Life Insurance

Tuition Savings Program

PTO

Job summary

Alpha Supported Living Services, a Washington-based nonprofit serving adults with developmental disabilities since 1974, seeks a Quality Assurance Specialist to advance quality and compliance across client and agency records, policies, and documentation. You will ensure adherence to DDA guiding values and support the agency mission.

Reporting to the Branch Director, you will conduct QA reviews, assist with regulatory certifications and inspections, analyze survey results, and develop trainings.

Qualifications

• Knowledge of regulatory codes, governing policies, agency rules, and contract provider regulations.
• Ability to plan, allocate resources, process modeling, leadership, and coordination of people and resources.
• Ability to monitor performance and identify improvements.
• Ability to recognize problems and assess risks without solving them.
• Ability to apply laws, regulations, or standards to events or processes.
• Ability to collect, transcribe, store, and maintain information.

Responsibilities

• Perform quality assurance reviews of records, personnel files and policies for regulatory compliance.
• Assist with preparation for certification evaluations, licensure inspections, and site visits.
• Review and evaluate investigations and interviews for reports to outside agencies.
• Conduct satisfaction and internal surveys and analyze results; coordinate actions with stakeholders.
• Develop and facilitate training on workplace safety, regulatory compliance, QA, and continuing education.
• Regularly review and update Policy and Procedure Manual and communicate changes.

Skills

Regulatory knowledge

Planning & leadership

Performance monitoring

Problem recognition

Regulatory compliance

Information management

Education

Bachelor's degree

Job description

Alpha Supported Living Services, a Washington-based nonprofit serving adults with developmental disabilities since 1974, seeks a Quality Assurance Specialist to advance quality and compliance across client and agency records, policies, and documentation. You will ensure adherence to DDA guiding values and support the agency mission.

Reporting to the Branch Director, you will conduct QA reviews, assist with regulatory certifications and inspections, analyze survey results, and develop trainings.