Quality Assurance & Compliance Lead

Delta Community Supports, Inc.; Raritan (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Delta Community Supports, Inc. seeks a Quality Assurance Coordinator to oversee audits and compliance for residential and vocational programs, acting as a liaison between the local and national offices.

You will ensure adherence to state rules and agency policies while driving continuous improvement. Responsibilities include audits of financial records and personnel files, site inspections, staff training, and quarterly reporting to leadership.

Qualifications

• Ability to form collaborative working relationships with diverse populations.
• Ability to read, write and speak English and communicate effectively with diverse communities.
• Commitment to diversity, equity and inclusion.
• Aptitude for balancing multiple priorities with strong organization and time management.
• Ability to self-direct, multitask and meet deadlines.
• Experience with supervisory and administrative principles.

Responsibilities

• Schedule and conduct Quality Assurance audits of financial records and personnel files.
• Conduct physical site inspections of homes and program locations.
• Submit quarterly audit reports to the QA Director and Regional/State Director.
• Perform 30-day initial audits of all new homes and programs.
• Audit in-house accounts for proper documentation and balances.
• Communicate audit findings to leadership and stakeholders.
• Recommend changes in policy and procedures.
• Conduct staff training as needed.
• Complete required training to become a Certified Investigator.
• Conduct investigations as required.
• Maintain a master file of all audit findings.
• Cooperate with DHS staff and other audits or investigations.
• Promote risk management and continuous quality improvement.

Skills

Project management

Time management

Collaboration

English proficiency

Analytical thinking

Training

Supervisory principles

Education

Bachelor’s degree

Associate degree or 60 credits + 4 years exp substituted

Tools

Microsoft Office

Electronic health records

Database management

Job description

Delta Community Supports, Inc. seeks a Quality Assurance Coordinator to oversee audits and compliance for residential and vocational programs, acting as a liaison between the local and national offices.

You will ensure adherence to state rules and agency policies while driving continuous improvement. Responsibilities include audits of financial records and personnel files, site inspections, staff training, and quarterly reporting to leadership.