Quality Assurance & Compliance Specialist

CFG Health; Philadelphia (Philadelphia County); On-site; USD 55,000 - 75,000; Full time

Job summary

CFG Health is seeking a Quality Assurance Coordinator to support QA and compliance programs. The role involves monitoring processes, reviewing documentation, and ensuring adherence to internal standards and regulatory requirements.

You will identify improvements, track performance metrics, and support CAPA initiatives to enhance service quality. The ideal candidate has 2+ years in QA/compliance, strong analytical skills, and proficiency with Microsoft Office and QA systems.

Qualifications

• 2+ years of experience in quality assurance, compliance, auditing, or related role.
• Strong understanding of quality assurance principles and methodologies.
• Experience with auditing processes and compliance tracking.
• Familiarity with QA systems and documentation tools is a plus.

Responsibilities

• Conduct routine audits of processes, records, and documentation to ensure compliance with established standards.
• Assist in development and maintenance of quality assurance procedures and policies.
• Monitor KPIs and prepare quality reports for leadership review.
• Identify process gaps and areas for improvement.
• Support investigations of quality issues, complaints, and non-conformance reports (CAPA).
• Maintain organized quality documentation and audit records.
• Collaborate with departments to ensure regulatory compliance.
• Assist in training staff on quality standards and documentation requirements.
• Participate in internal and external audits as needed.

Skills

Quality assurance

Auditing

Microsoft Office

QA systems

Analytical skills

Education

Bachelor/Associate degree

Tools

Microsoft Office

Job description

CFG Health is seeking a Quality Assurance Coordinator to support QA and compliance programs. The role involves monitoring processes, reviewing documentation, and ensuring adherence to internal standards and regulatory requirements.

You will identify improvements, track performance metrics, and support CAPA initiatives to enhance service quality. The ideal candidate has 2+ years in QA/compliance, strong analytical skills, and proficiency with Microsoft Office and QA systems.