QA & Compliance Coordinator — Drive Quality & Process Improvements

Cfg Health System; Philadelphia (Philadelphia County); On-site; USD 60,000 - 85,000; Full time

Job summary

Cfg Health System in Philadelphia, PA is seeking a Quality Assurance (QA) Coordinator to support QA and compliance programs by monitoring processes, reviewing documentation, and ensuring adherence to internal standards and regulatory requirements.

You will identify improvement opportunities, track performance metrics, and assist CAPA activities to enhance service quality. Collaborate with departments and train staff on quality procedures; the role is full-time, day shift, on-site.

Qualifications

• Associate or bachelor’s degree in Business, Healthcare Administration, Quality Management, or related field preferred.
• 2+ years of experience in quality assurance, compliance, auditing, or related role.
• Experience in healthcare, manufacturing, or service operations preferred.

Responsibilities

• Conduct routine audits of processes, records, and documentation to ensure compliance with standards.
• Develop, implement, and maintain quality assurance procedures and policies.
• Monitor KPIs and prepare quality reports for leadership.
• Identify process gaps and areas for improvement.
• Support investigations of quality issues, complaints, and non-conformance reports.
• Track CAPA plans and ensure timely closure.

Skills

Quality assurance

Auditing

MS Office

QA systems

Analytical skills

Education

Associate or Bachelor’s degree in Business, Healthcare Administration, Quality Management, or related field

Tools

QA documentation tools

Compliance software

Job description

Cfg Health System in Philadelphia, PA is seeking a Quality Assurance (QA) Coordinator to support QA and compliance programs by monitoring processes, reviewing documentation, and ensuring adherence to internal standards and regulatory requirements.

You will identify improvement opportunities, track performance metrics, and assist CAPA activities to enhance service quality. Collaborate with departments and train staff on quality procedures; the role is full-time, day shift, on-site.