QA Compliance Lead — CAPA, Deviations & CGMP

ProCaps Labs; Henderson (NV); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental & Vision Coverage

Paid Time Off

401(k) with match

Life Insurance

Short Term Disability

Gym Membership Reimbursement

Wellness/Vitamin Allowance

Employee referral program

Pet Insurance

Job summary

ProCaps Labs is seeking a Quality Assurance Compliance Supervisor to supervise the QA team and coordinate regulatory compliance activities. The role includes staff selection, training, performance coaching, and professional development within a GMP environment.

You will oversee customer complaint assessments, deviations, CAPA processes, and internal audits, while reviewing SOPs and supporting supplier qualification.

Qualifications

• Associates degree or equivalent experience
• Proficient in Microsoft Office
• Able to learn and train on in-house PCLE software
• Experience with cGMPs in a regulated industry
• Experience with CAPA, deviations, and customer complaints preferred
• Detail-oriented with strong analytical and problem-solving skills
• Strong written and verbal communication with operators, supervisors and management
• Ability to work overtime or weekends as needed

Responsibilities

• Oversee QA assessment of customer complaints using risk scoring methodology
• Administer deviation processes
• Assign tasks and delegate activities for internal investigations
• Lead root cause investigations for nonconformances, deviations, CAPA, SCAR, and complaints
• Review and update SOPs related to QA responsibilities
• Ensure timely deviation, CAPA and complaint assessments and investigations
• Support QA meetings and training of QA specialists
• Assist with supplier qualification and approved supplier processes
• Direct supervision of inspection, investigation, and QA specialists
• Review Change Control docs for spec consistency
• Assist in the label review process
• Perform other duties as assigned

Skills

Computer skills (MS Office)

Learn and train on in-house PCLE

Regulatory/compliance experience (cGMP

CAPA, deviations, customer complaints

Analytical skills and problem solving

Strong written and verbal comms

Overtime/weekend availability

Education

Associates degree or equivalent

Job description

ProCaps Labs is seeking a Quality Assurance Compliance Supervisor to supervise the QA team and coordinate regulatory compliance activities. The role includes staff selection, training, performance coaching, and professional development within a GMP environment.

You will oversee customer complaint assessments, deviations, CAPA processes, and internal audits, while reviewing SOPs and supporting supplier qualification.