Quality Assurance Clerk - Crisis Care Data Specialist

Stars Behavioral Health Group; Irvine (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employer-paid medical, dental, and vis

Paid CEU opportunities

On-the-job training

Generous time off

Professional growth opportunities

Job summary

Stars Behavioral Health Group in Irvine, CA is seeking a Quality Assurance Clerk for a split shift to support the Coastal Star Crisis Stabilization Unit. The role focuses on intake, data entry, and QA tasks to ensure accuracy and compliance within DMH and EMR systems.

You will verify Medi-Cal eligibility, manage records, assist with billing aspects, and contribute to quality improvement initiatives. Ideal candidates bring at least a year of clerical experience and a willingness to obtain

Qualifications

• High School Diploma or equivalent required.
• At least 1 year unit clerk or clerical experience in inpatient or outpatient setting.
• QA/TQM experience in social services preferred.
• Billing experience.
• Valid California Driver’s License with clean driving record.
• Current CPR certification or ability to obtain within 30 days of employment.
• First Aid certification.

Responsibilities

• Perform a wide variety of business and operations tasks including gathering, processing and tracking new client information for intake, treatment and discharge.
• Facilitate verification of Medi-Cal eligibility and open new client records in EMR and IBHIS as assigned.
• Ensure all records comply with agency policy and DMH requirements.
• Oversee facility billing aspects as needed, including vendor billing and petty cash.
• Assist in quality control, quality assurance, and quality improvement efforts.

Skills

Unit Clerk Experience

Clerical Experience

QA/TQM Experience

Billing Experience

CA Driver's License

CPR Certification

First Aid Certification

Education

High School Diploma or Equivalent

Job description

Stars Behavioral Health Group in Irvine, CA is seeking a Quality Assurance Clerk for a split shift to support the Coastal Star Crisis Stabilization Unit. The role focuses on intake, data entry, and QA tasks to ensure accuracy and compliance within DMH and EMR systems.

You will verify Medi-Cal eligibility, manage records, assist with billing aspects, and contribute to quality improvement initiatives. Ideal candidates bring at least a year of clerical experience and a willingness to obtain