Quality Assurance Clerk - AM

Stars Behavioral Health Group; Corpus Christi (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Competitive compensation

Generous time off

Employer‑paid benefits including heath

Job summary

Stars Behavioral Health Group seeks a Quality Assurance Clerk for the AM shift in Irvine, CA. The role involves gathering and processing client information for intake, treatment and discharge, and verifying Medi‑Cal eligibility within EMR/IBHIS.

Experience in QA and billing is valued, with on‑the‑job training and CEU opportunities. The position offers an 8‑hour AM shift, competitive hourly compensation, and employer‑paid benefits.

Qualifications

• High School Diploma or equivalent required.
• One year unit clerk or clerical experience in an inpatient or outpatient setting preferred.
• Quality assurance experience within social services or related QA/TQM concepts is preferred.
• Billing experience is a plus.

Responsibilities

• Perform a range of intake, treatment and discharge data activities.
• Verify Medi‑Cal eligibility as required and open new client records in EMR and IBHIS.
• Ensure records comply with agency policy and DMH requirements.
• Assist in data gathering and agency quality control/quality improvement efforts.

Skills

QA experience

Billing experience

Clerical experience

Education

High School Diploma or equivalent

Tools

EMR/IBHIS data entry

Job description

Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title

Quality Assurance Clerk - AM

Division / Program

Irvine: Coastal Star Crisis Stabilization Unit

Starting Compensation

20.00 - 24.00 USD Per Hour

Working Location

Irvine, CA

Working Hours / Shift

8 Hour AM Shift

Why Join Our Team?

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.

Comprehensive Benefits Package

• Employer-paid medical, dental, and vision coverage.
• Additional voluntary benefits to support your lifestyle.

Professional Growth Opportunities

• On-the-job training with access to paid CEU opportunities.
• Career development programs designed to help you grow.
• Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards

A culture that celebrates and rewards your hard work and dedication

Education

• High School Diploma or equivalent required

Experience & Skills

• One (1) year unit clerk or clerical experience in an inpatient or outpatient setting.
• Quality assurance experience within the social services field, or related experiences in dealing with QA/TQM concepts and procedures preferred.
• Billing experience

Compliance & Safety

• Valid California Driver’s License with an eligible driving record per company policy.
• Current CPR certification or ability to obtain within 30 days of employment.
• First Aid certification

How You Will Make a Difference

This position performs a wide variety of business and operations tasks including gathering, processing and tracking new client information for intake, treatment and discharge. This position will facilitate the verification of Medi-Cal eligibility as required and open new client records in EMR and IBHIS as assigned. This position will also ensure that all aspects of the record are in keeping with agency policy and DMH requirements. Activities performed can be time sensitive with expectations of frequent reporting of progress along with thorough oversight for accuracy. Regular interaction with all staff members, physicians, and outside agencies is expected. Manages/oversees facility billing aspects as needed, including but not limited to vendor billing and facility petty cash. This position has responsibility for gathering and analyzing agency data and assisting in the agency’s quality control, quality assurance, and quality improvement efforts. In addition, the Unit & Quality Assurance Clerk’s duties will include but are not limited to ensuring that the chart order is maintained, entering data into the County data collection sites and other quality improvement tasks as assigned.

Program

Division/Program Overview

The Crisis Stabilization Unit (CSU) is a place where people experiencing a mental health crisis can go to be stabilized. These facilities operate 24/7 to provide crisis stabilization.

Population Served

Up to 16 adults (ages 18 and up) and 8 adolescents (ages 13 to 17).

Facility & Setting

Can be compared to an Urgent Care Center where people often go for a medical emergency instead of going to the hospital ER. Patients may stay up to 23 hours.

Clinical Services

Provides important services to those in need of immediate crisis intervention and stabilization. Designed to prevent psychiatric hospitalizations.

Length of Stay

stay of up to 23 hours

Skills & Transition

The CSU will help clients to stabilize and will also provide referrals to other needed services. Transportation is provided as needed.

Learn more about SBHG at https://www.starsinc.com/stars-inc/

For Additional Information

[e-mail]