Quality Assurance Analyst for Public Safety Software

Harris Computer; United States Virgin Islands; On-site; USD 55,000 - 65,000; Full time

Job summary

Harris Computer is seeking a Quality Assurance Analyst to design and execute comprehensive test plans for new features, bug fixes, and integrations. You will document defects, coordinate with developers and stakeholders, and draft clear release notes for customers and internal teams.

Reporting to the Mobile Team Lead, you will drive QA best practices, leverage AI-assisted tools for efficiency, and help ensure release readiness across Windows environments and enterprise applications.

Qualifications

• Experience testing software applications and creating test cases.
• Excellent verbal and written communication.
• Ability to work effectively with developers, support staff, product stakeholders, and other cross-functional team members.
• Strong knowledge of PC and LAN environments, primarily using Windows Server and Windows operating systems.
• Proficiency with Microsoft Office applications and the ability to use software tools for data entry, analysis, documentation, presentations, and calculations.
• Ability to work independently in a remote team environment.

Responsibilities

• Create, maintain, and execute test plans, test cases, and test scripts for new features, bug fixes, integrations, customer scenarios, and release validation, including functional, exploratory, regression, and developer work item testing.
• Document, investigate, reproduce, track, and validate software defects, enhancement requests, and customer-reported issues in collaboration with developers, product owners, support staff, and other stakeholders.
• Communicate release changes through clear release notes and demonstrations of new features for customers, peers, and internal stakeholders.
• Use approved AI-assisted tools, where appropriate, to support test planning, defect analysis, documentation, and release note drafting.
• Contribute to continuous improvement of QA processes, testing standards, documentation, and release readiness practices.
• Collaborate with the Mobile Team Lead and related stakeholders on QA outcomes.

Skills

Attention to detail

Verbal & written communication

Collaboration

Windows & IT basics

MS Office

Remote teamwork

Education

Bachelor’s degree in Computer Science, Engineering, Information Systems, Criminal Justice, or related field

Tools

Jira

SQL

Job description

Harris Computer is seeking a Quality Assurance Analyst to design and execute comprehensive test plans for new features, bug fixes, and integrations. You will document defects, coordinate with developers and stakeholders, and draft clear release notes for customers and internal teams.

Reporting to the Mobile Team Lead, you will drive QA best practices, leverage AI-assisted tools for efficiency, and help ensure release readiness across Windows environments and enterprise applications.