QSR General Manager – Lead Growth & Team Excellence

Applegreen (US) Welcome Centers; Union (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible Schedules

Medical/Dental/Vision Insurance

Paid Time Off

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen (US) Welcome Centers seeks a General Manager for a QSR inside a travel plaza on a major highway. You will oversee daily operations, drive profitability, and lead a dedicated team to meet financial and performance targets.

Strong leadership, budgeting, food safety, and guest experience are essential. You’ll recruit and develop staff, manage schedules, and partner with Brand Partners and support teams to ensure brand standards and exceptional service.

Qualifications

• High School Diploma or GED equivalent.
• 2+ years of experience as a supervisor or unit-level manager in a quick service restaurant.
• Flexible on-site schedule ~50 hours per week, including days, nights, weekends, and holidays.
• Able to stand and walk for extended periods and lift at least 20 pounds.
• Occasionally travel to support other locations.

Responsibilities

• Lead day-to-day activities of associates and managers within the QSR to meet sales, speed of service, customer satisfaction, brand standards, and food quality & safety.
• Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
• Ensure the QSR meets brand standards and food safety requirements.
• Foster an engaging work culture of learning, development, and recognition.
• Recruit, develop, and retain a strong team with appropriate staffing levels.
• Handle hiring, coaching, training, promotion, disciplinary action, termination, or transfer.
• Monitor cash handling policies and procedures.
• Ensure compliance with company policies and local, state, and federal laws.
• Address customer needs and resolve issues promptly to maintain positive relationships.
• Collaborate with Brand Partners, HR, Loss Prevention, Finance, and Facilities & Maintenance.
• Maintain relationships with vendors and communities.

Skills

Team management

Delegation

Multi-tasking

Problem solving

Profitability focus

Computer skills

ServSafe Certification

Education

High School Diploma or GED

Job description

Applegreen (US) Welcome Centers seeks a General Manager for a QSR inside a travel plaza on a major highway. You will oversee daily operations, drive profitability, and lead a dedicated team to meet financial and performance targets.

Strong leadership, budgeting, food safety, and guest experience are essential. You’ll recruit and develop staff, manage schedules, and partner with Brand Partners and support teams to ensure brand standards and exceptional service.