QA Training Specialist - Onboarding & Cross-Training

Master-Electronics; Phoenix (AZ); On-site; USD 21,000 - 29,000; Full time

Job summary

Master Electronics in Phoenix, AZ is seeking an energetic Quality Assurance Trainer to onboard new associates across all distribution center processes. You will deliver classroom instruction and hands-on, on-the-floor training to build confidence and skills.

You will design standardized training materials, identify skill gaps, evaluate program effectiveness, and cross-train staff across departments to boost versatility.

Qualifications

• Onboard and train new hires across DC processes.
• Design and implement a standardized training methodology with consistent materials.
• Identify skill gaps and assess training effectiveness to determine additional support.

Responsibilities

• Onboard and train new hires to meet DC department needs.
• Lead engaging, introductory training sessions with standardized materials.
• Design a comprehensive training methodology with consistent documentation across teams.
• Identify skill gaps and assess training effectiveness to determine further development.
• Cross-train associates across departments to boost versatility.
• Support standardization of processes across the DC for consistency and efficiency.

Skills

Communication skills

Organizational skills

Team leadership

Training & onboarding

MHE familiarity

Stand/walk 8-10 hours

Lifting up to 70 lbs

High school diploma

Distribution center experience

Education

High school diploma or equivalent

Tools

Forklifts

Pallet jacks

Job description

Master Electronics in Phoenix, AZ is seeking an energetic Quality Assurance Trainer to onboard new associates across all distribution center processes. You will deliver classroom instruction and hands-on, on-the-floor training to build confidence and skills.

You will design standardized training materials, identify skill gaps, evaluate program effectiveness, and cross-train staff across departments to boost versatility.