QA Training Lead - Biotech & Lab Compliance

Natera; San Carlos (CA); On-site; USD 106,200 - 132,700; Full time

Benefits offered by this job

401(k) with company match

Generous paid time off

Wellness and work-life benefits

Job summary

Natera is seeking a Training Lead to partner with leadership and cross-functional teams to design and optimize clinical training programs across the organization. You will guide employees, document procedures, and monitor program metrics to ensure timely completion and high quality outcomes.

The role requires 3+ years in biotech or clinical labs with strong regulatory knowledge, and experience leading teams. HIPAA/PHI privacy and security training are core responsibilities in this position.

Qualifications

• 3+ years of work experience in Clinical Laboratory or Biotech industry preferred.
• 1–2 years leading small to mid-sized teams.
• Bachelor’s Degree in Life Sciences, Engineering, Software or equivalent.
• ASQ or SQA certification preferred.

Responsibilities

• Work with leadership and cross functional teams on training processes to ensure training needs and requirements are met.
• Provide training, guidance and support to employees.
• Develop, maintain processes to further enhance the training needs within the company.
• Create and revise procedures supporting the administration of training courses.
• Compile key metrics of training program and run management reports.
• Deliver face-to-face training including new hire orientation and LMS administrator training.
• Act as first point of contact on technical, procedural, and policy questions.
• Continually refine and improve the training curriculum based on feedback from customers and training evaluations.

Skills

Regulatory knowledge

Technical writing

Independent worker

Cross-department collaboration

Multi-priority management

Education

Bachelor’s Degree in Life Sciences, Engineering, Software or equivalent

ASQ or SQA certification preferred

Job description

Natera is seeking a Training Lead to partner with leadership and cross-functional teams to design and optimize clinical training programs across the organization. You will guide employees, document procedures, and monitor program metrics to ensure timely completion and high quality outcomes.

The role requires 3+ years in biotech or clinical labs with strong regulatory knowledge, and experience leading teams. HIPAA/PHI privacy and security training are core responsibilities in this position.