Quality Assurance Training Lead — Elevate Lab Performance

Natera; Austin (TX); On-site; USD 70,700 - 88,400; Full time

Benefits offered by this job

Medical benefits

Dental/vision coverage

Life insurance

Disability insurance

Fertility benefits

401k plan

Commuter benefits

Employee referral program

Job summary

Natera in Austin, TX is seeking a Training Supervisor, Quality Assurance to lead and advance our training programs. You will collaborate with leaders and cross-functional teams to design, deliver, and monitor training that drives operational efficiency and quality.

Requirements include a Bachelor’s Degree in Life Sciences, Engineering, or equivalent; 3+ years in clinical or biotech environments; ASQ/SQA certification preferred; and strong written and verbal communication.

Qualifications

• 3+ years of work experience in Clinical Laboratory or Biotech industry preferred or a relevant combination of skills, education, and experience; 1-2 years leading small to mid-sized teams
• Bachelor’s Degree in Life Sciences, Engineering, Software or equivalent
• ASQ or SQA certification preferred

Responsibilities

• Work with leadership and cross functional teams and individuals on training processes to ensure training needs and requirements are met
• Provide training, guidance and support to employees
• Assess and monitor daily workflow to ensure timely completion of tasks
• Develop, maintain processes to further enhance the training needs within the company
• Create and revise procedures supporting the administration of training courses
• Compile key metrics of training program and run management reports
• Facilitate face-to-face training including new hire orientation, LMS administrator training, and lab training
• Act as first point of contact on technical, procedural, and policy questions
• Continually refine and improve the training curriculum based on feedback from customers and training evaluations
• Perform other duties or special projects as assigned

Skills

Technical writing

Communication

Independent worker

Organizational skills

Team collaboration

Education

Bachelor’s Degree in Life Sciences, Engineering, Software or equivalent

ASQ or SQA certification preferred

Tools

LMS

Job description

Natera in Austin, TX is seeking a Training Supervisor, Quality Assurance to lead and advance our training programs. You will collaborate with leaders and cross-functional teams to design, deliver, and monitor training that drives operational efficiency and quality.

Requirements include a Bachelor’s Degree in Life Sciences, Engineering, or equivalent; 3+ years in clinical or biotech environments; ASQ/SQA certification preferred; and strong written and verbal communication.