Clinical Lab Operations Lead

Natera, Inc.; San Carlos (CA); On-site; USD 123,000 - 185,000; Full time

Benefits offered by this job

Annual bonus

Long-term equity

401(k) with company match

PTO & holidays

Wellness benefits

Job summary

Natera, Inc. in California seeks a Senior Lab Manager to lead a clinical lab team and ensure production goals, quality, and regulatory compliance are met.

You will monitor workflows, manage headcount, drive CAPAs and NCR closeouts, and collaborate with OPS, R&D, Statistics, and Support to implement process improvements.

This role offers a chance to influence the lab's performance and be a go-to leader when senior management is unavailable, with a robust Total Rewards program.

Qualifications

• BS/BA in Biological Sciences or related field
• 6+ years of experience in a clinical lab environment with molecular diagnostics knowledge
• California State CLS or CGMBS license (Clinical Genetics Molecular Biologist Scientist)

Responsibilities

• Monitors workflow to meet production goals and deadlines (TAT, SLA)
• Plans and scales employees and equipment as needed
• Gathers and monitors metrics on production deadlines, efficiency, scrap, and error rates
• Oversees quality control programs and test results
• Drives cost reduction and quality improvements
• Manages headcount to meet production goals, including interviewing and PTO/overtime
• Implements continuous improvement projects in the lab
• Leads team operations when senior manager is not present
• Ensures seamless transition of automation into production
• Analyzes and troubleshoots lab processing errors and provides recommendations
• Supports NCR close-out and CAPA initiation/closure
• Ensures regulatory compliance and procedure adherence
• Maintains organized, safe work area
• Collaborates with OPS, Accessioning, Engineering, Stats, R&D, Support
• Addresses employee issues with HR guidance
• Communicates rationale for instructions and changes
• Meets with Supervisors on goals and progress
• Oversees performance reviews for direct reports
• Plans and leads team meetings
• Develops high-performing employees through learning and cross-training
• Rewards talent via merit reviews, promotions, and recognition

Skills

Multi-tasking

Organizational skills

Communication

Problem solving

Independent self-starter

Team building

Education

BS/BA in Biological Sciences

California State CLS license

6+ years clinical lab experience

Tools

MS Excel

Job description

Natera, Inc. in California seeks a Senior Lab Manager to lead a clinical lab team and ensure production goals, quality, and regulatory compliance are met.

You will monitor workflows, manage headcount, drive CAPAs and NCR closeouts, and collaborate with OPS, R&D, Statistics, and Support to implement process improvements.

This role offers a chance to influence the lab's performance and be a go-to leader when senior management is unavailable, with a robust Total Rewards program.