QA Supervisor — Lead Quality, Audits & Improvement

Deutsche Post; Annville (Lebanon County); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

Generous PTO

Job summary

DHL Supply Chain is seeking a Quality Assurance Supervisor to lead QA activities at a site in the US. The role oversees hourly staff, supports quality system maintenance, and drives continuous improvement while ensuring regulatory compliance and customer requirements are met.

The position emphasizes coaching, audits, and reporting, with a strong focus on data-driven quality management across daily operations.

Qualifications

• Bachelors degree preferred.
• Some QA knowledge preferred.
• People management experience preferred.
• Strong written and verbal communication.
• Data analysis experience.
• Training and facilitation skills.
• Self management.

Responsibilities

• Support maintenance and continuous improvement of the quality system.
• Assist with audits and regulatory compliance.
• Track and report QA metrics for the site.
• Monitor training and development of site associates.
• Serve as customer point of contact for QA issues.
• Partner with QA management on reports and initiatives.
• Ensure daily regulatory and customer service standards.

Skills

QA knowledge

People management

Data analysis

Communication

Education

Bachelor's degree

Tools

Computer applications

Job description

DHL Supply Chain is seeking a Quality Assurance Supervisor to lead QA activities at a site in the US. The role oversees hourly staff, supports quality system maintenance, and drives continuous improvement while ensuring regulatory compliance and customer requirements are met.

The position emphasizes coaching, audits, and reporting, with a strong focus on data-driven quality management across daily operations.