QA Specialist – Quality & Compliance

State of Arkansas; West Memphis (AR); On-site; USD 52,000 - 77,000; Full time

Benefits offered by this job

Pension

Maternity leave

Paid holidays

Job summary

State of Arkansas Department of Human Services seeks a Quality Assurance Specialist to support the quality management team. The role conducts inspections, records findings, and helps implement corrective actions under supervision, offering hands-on training for those starting in QA.

A bachelor’s degree is required and knowledge of eligibility rules is essential. The position emphasizes collaboration with production and engineering, adherence to safety standards, and participation in audits to

Qualifications

• Bachelor’s degree in a related field is required.
• Knowledge of federal and state laws governing eligibility for income assistance programs.
• Ability to interpret policy, determine client eligibility, and provide technical assistance.

Responsibilities

• Assist with routine inspections and testing of products or processes using approved methods.
• Collect and record samples and test data to monitor quality against benchmarks.
• Maintain logs of quality test results, inspection checklists, and non‑compliance incidents.
• Prepare quality reports and summarize findings for senior reviewers.
• Support internal audits and aid with follow‑up on corrective actions.
• Collaborate with production, operations, and engineering to communicate quality issues.

Skills

Legal compliance

Policy interpretation

Needs assessment

Oral/written comms

Interviews

Reporting software

Education

Bachelor’s degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field

Tools

Microsoft Excel

Job description

State of Arkansas Department of Human Services seeks a Quality Assurance Specialist to support the quality management team. The role conducts inspections, records findings, and helps implement corrective actions under supervision, offering hands-on training for those starting in QA.

A bachelor’s degree is required and knowledge of eligibility rules is essential. The position emphasizes collaboration with production and engineering, adherence to safety standards, and participation in audits to