QA Manager: Quality Metrics & CAPA Leader

4062 Aetna Resources, LLC; United States; Remote; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a QA Lead to manage the quality assurance team and guide testing strategy for complex software products. You will collaborate with cross-functional teams to define testing requirements, develop comprehensive test plans, and ensure timely, thorough testing across initiatives.

The role emphasizes data-driven insights using BI tools, strong problem solving, and a growth mindset to continually improve QA processes and outcomes.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Strong execution, planning, and delivery skills.
• Experience with business intelligence.
• Strong problem solving and decision making.
• Collaborative and team-oriented mindset.
• Growth mindset with agility and development.

Responsibilities

• Lead QA team and set strategic objectives.
• Define testing requirements and test plans.
• Ensure timely, thorough testing of software products.
• Analyze testing metrics and report to stakeholders.
• Drive continuous QA improvement and deliver reliable software.

Skills

QA leadership

Test planning

Quality assurance

Cross-functional collaboration

Business intelligence

Problem solving

Growth mindset

Education

Post-secondary education

Tools

BI tools

Quality dashboards

Job description

CVS Health is seeking a QA Lead to manage the quality assurance team and guide testing strategy for complex software products. You will collaborate with cross-functional teams to define testing requirements, develop comprehensive test plans, and ensure timely, thorough testing across initiatives.

The role emphasizes data-driven insights using BI tools, strong problem solving, and a growth mindset to continually improve QA processes and outcomes.