QA & Compliance Coordinator, Residential Services

All Star; Norwalk (CT); On-site; USD 58,000 - 62,000; Full time

Job summary

STAR, Inc. in Norwalk, CT is seeking a detail-focused Quality Assurance Coordinator to support compliance across group homes and apartments within Residential Services.

You will collaborate with the Residential Director and managers to prepare for audits, develop policies, monitor safety, and ensure adherence to DDS and other regulatory standards, enabling direct-care staff to focus on meaningful daily experiences.

Qualifications

• Bachelor's degree required.
• Supervisory experience in a residential or related setting.
• Experience with the Department of Developmental Services preferred.
• Strong ability to manage multiple priorities.
• Compassion and ability to recognize potential in individuals.
• Positive, collaborative, and team-oriented approach.

Responsibilities

• Prepare for audits and submit required information to agencies.
• Develop and maintain policies and procedures.
• Monitor staff adherence to established quality standards.
• Collaborate with Residential Director and group home managers to ensure regulatory compliance.
• Address safety concerns as they arise.
• Oversee systems to support compliance with DDS and other agencies.

Skills

Supervisory experience

Multiple priorities

Compassion

Team-oriented

Education

Bachelor's degree

Job description

STAR, Inc. in Norwalk, CT is seeking a detail-focused Quality Assurance Coordinator to support compliance across group homes and apartments within Residential Services.

You will collaborate with the Residential Director and managers to prepare for audits, develop policies, monitor safety, and ensure adherence to DDS and other regulatory standards, enabling direct-care staff to focus on meaningful daily experiences.