Q-SYS Training Manager: Elevate AV Expertise (Hybrid)

QSC; Costa Mesa (CA); On-site; USD 76,000 - 136,000; Full time

Benefits offered by this job

Health care

Dental coverage

Vision plans

401K benefits

Commission/incentive compensation

Job summary

QSC is seeking a Training Manager to lead Q-SYS classroom trainings, primarily online from the Costa Mesa Remote Training Room, with occasional in-person sessions at the Costa Mesa Experience Center. You will manage rosters and communications, review exams, and provide one-on-one Office Hours for student success.

The role requires a strong AV&C background, Q-SYS certification mastery, and experience delivering technical training to diverse audiences both live and online in a hybrid work model.

Qualifications

• Bachelor’s degree in audio, DSP, engineering, electronics or equivalent experience.
• 5+ years of professional AV&C systems experience.
• Strong working knowledge of the Q-SYS Platform and Q-SYS Designer Software with Level 1/2 and Control 101 certifications.
• Experience with other AV/control platforms (Crestron, AMX, Extron) is a plus.
• 3+ years Lua scripting experience in development or implementation.
• Experience developing or supporting technical training in educational or professional settings.
• 3+ years communicating with customers, partners or external stakeholders.
• Strong written and verbal communication translating complex AV concepts for varied audiences.
• Proven ability to deliver engaging training in live and virtual settings.

Responsibilities

• Q-SYS Curriculum Instruction: conduct full classroom trainings via remote facility and Costa Mesa Experience Center.
• Q-SYS Training Design Validation: review final design submissions for online and in-classroom events and certify students.
• Manage class rosters and student communications, liaise with Q-SYS members to support needs.
• Provide Office Hours video consultations and offer expert guidance on Q-SYS systems and DSP design.

Skills

AV/VC systems

Q-SYS Platform

Lua scripting

Customer communication

Training delivery

Technical writing

Education

Bachelor’s degree in audio, DSP, engineering, electronics

Equivalent education/experience

Tools

Q-SYS Designer Software

Job description

QSC is seeking a Training Manager to lead Q-SYS classroom trainings, primarily online from the Costa Mesa Remote Training Room, with occasional in-person sessions at the Costa Mesa Experience Center. You will manage rosters and communications, review exams, and provide one-on-one Office Hours for student success.

The role requires a strong AV&C background, Q-SYS certification mastery, and experience delivering technical training to diverse audiences both live and online in a hybrid work model.