PVF Inside Sales & Service Specialist

MRC Global US Inc; La Porte (TX); In loco; USD 42.000 - 64.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Retirement plans

Vacation purchase programs

Employee assistance program

Descrizione del lavoro

The Sales & Service Representative at MRC Global US Inc delivers B2B customer service through the PVF order process. You will create quotes, process orders, and resolve issues to maximize value for customers and drive safety, gross margin growth and performance.

This on-site role requires strong product knowledge, attention to detail, and proactive communication with customers, vendors, and internal teams to ensure on-time delivery and profitable outcomes.

Competenze

• Minimum 1+ year in a customer-facing role or inside sales/warehouse services.
• Post-secondary education in technical or sales-related field.
• Valid driver’s license and clean record at all times.

Mansioni

• Respond to quotes by sourcing products from inventory or externally.
• Build quotes balancing customer value with MRC Global profitability.
• Identify and pursue sales opportunities for growth.
• Engage with customers using product knowledge to recommend add-ons.
• Use MRC Global systems to create quotes, process orders, and issue POs.
• Adhere to pricing, freight, delivery KPIs and AML/compliance.
• Verify on-time shipping status and communicate updates to customers.
• Collaborate with managers and suppliers to improve customer experience.

Conoscenze

Computers & software

Communication of ideas

Presentations (1-on-1 / small groups)

Attention to detail & urgency

Formazione

Technical/Trade School

Associate degree

Bachelor’s degree

Descrizione del lavoro

The Sales & Service Representative at MRC Global US Inc delivers B2B customer service through the PVF order process. You will create quotes, process orders, and resolve issues to maximize value for customers and drive safety, gross margin growth and performance.

This on-site role requires strong product knowledge, attention to detail, and proactive communication with customers, vendors, and internal teams to ensure on-time delivery and profitable outcomes.