Pump Repair Estimator & Service Coordinator - Fast Quotes

Horner Industrial Group; Indianapolis (IN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Horner Industrial Group, a family-owned company, seeks a Pump Repair Estimator & Service Coordinator to prepare accurate repair estimates, source parts, and coordinate job processes for timely completion and customer satisfaction. This role interfaces with internal teams, vendors, and customers while supporting safety, quality, delivery, and cost goals.

Key responsibilities include drafting quotes, inspecting equipment, pricing parts, generating analysis reports, and tracking progress in the ERP

Qualifications

• High School Diploma or equivalent.
• Certificate or Associate in a mechanical or electrical field preferred.
• 3–5 years in mechanical repair, machine shop, or estimating.
• Pump or mechanical repair experience preferred.
• Familiarity with ISO 9001 and/or EASA standards preferred.
• Ability to read and interpret technical drawings/specifications.
• Strong troubleshooting and diagnostic skills.
• Understand safety regulations and quality control procedures.
• Effective communication with colleagues, supervisors and customers.
• Proficiency in ERP systems and intermediate computer literacy.
• Ability to work independently and as part of a team.

Responsibilities

• Prepare repair estimates, evaluating repair versus replacement costs.
• Draft formal repair quotes and job task tickets for shop processes.
• Inspect incoming equipment and parts to determine necessary repairs or replacements.
• Source and price replacement parts and components.
• Generate troubleshooting analysis reports with repair quotes.
• Track and coordinate repair processes to ensure timely completion.
• Maintain job status updates in the ERP system and communicate relevant details.
• Review inspection documentation for accuracy and completeness.
• Report defects, delays, or issues to the Operations Manager.
• Utilize company computer systems to support job duties.
• Collaborate with operations management, shop supervisors, and customer service on estimating and service processes.
• Ensure compliance with safety regulations, quality standards, and company policies.
• Perform additional duties as assigned.

Skills

Reading technical drawings

Troubleshooting

Diagnostic skills

ERP proficiency

Communication skills

Teamwork

Safety compliance

Education

High School Diploma

Certificate or Associates in mechanical/electrical field

Tools

ERP systems

Job description

Horner Industrial Group, a family-owned company, seeks a Pump Repair Estimator & Service Coordinator to prepare accurate repair estimates, source parts, and coordinate job processes for timely completion and customer satisfaction. This role interfaces with internal teams, vendors, and customers while supporting safety, quality, delivery, and cost goals.

Key responsibilities include drafting quotes, inspecting equipment, pricing parts, generating analysis reports, and tracking progress in the ERP