Pump Repair Estimator & Service Coordinator

Horner Industrial Group; Indianapolis (IN); Vor Ort; USD 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Zusammenfassung

Horner Industrial Group, a family-owned company, seeks a Pump Repair Estimator & Service Coordinator to prepare accurate repair estimates, source parts, and coordinate job processes for timely completion and customer satisfaction. This role interfaces with internal teams, vendors, and customers while supporting safety, quality, delivery, and cost goals.

Key responsibilities include drafting quotes, inspecting equipment, pricing parts, generating analysis reports, and tracking progress in the ERP

Qualifikationen

• High School Diploma or equivalent.
• Certificate or Associate in a mechanical or electrical field preferred.
• 3–5 years in mechanical repair, machine shop, or estimating.
• Pump or mechanical repair experience preferred.
• Familiarity with ISO 9001 and/or EASA standards preferred.
• Ability to read and interpret technical drawings/specifications.
• Strong troubleshooting and diagnostic skills.
• Understand safety regulations and quality control procedures.
• Effective communication with colleagues, supervisors and customers.
• Proficiency in ERP systems and intermediate computer literacy.
• Ability to work independently and as part of a team.

Aufgaben

• Prepare repair estimates, evaluating repair versus replacement costs.
• Draft formal repair quotes and job task tickets for shop processes.
• Inspect incoming equipment and parts to determine necessary repairs or replacements.
• Source and price replacement parts and components.
• Generate troubleshooting analysis reports with repair quotes.
• Track and coordinate repair processes to ensure timely completion.
• Maintain job status updates in the ERP system and communicate relevant details.
• Review inspection documentation for accuracy and completeness.
• Report defects, delays, or issues to the Operations Manager.
• Utilize company computer systems to support job duties.
• Collaborate with operations management, shop supervisors, and customer service on estimating and service processes.
• Ensure compliance with safety regulations, quality standards, and company policies.
• Perform additional duties as assigned.

Kenntnisse

Reading technical drawings

Troubleshooting

Diagnostic skills

ERP proficiency

Communication skills

Teamwork

Safety compliance

Ausbildung

High School Diploma

Certificate or Associates in mechanical/electrical field

Tools

ERP systems

Jobbeschreibung

Horner industrial Group, a family-owned company with over 75 years of success in the industrial service industry, is seeking to add a valued team member to our Pump Division.The Pump Repair Estimator & Service Coordinator is responsible for preparing accurate repair estimates, sourcing and pricing replacement parts, and coordinating job processes to ensure timely completion and customer satisfaction. This role requires effective communication with internal teams, vendors, and customers while supporting operational goals related to safety, quality, delivery, and cost efficiency.

Job Responsibilities

• Prepare repair estimates, evaluating repair versus replacement costs.
• Draft formal repair quotes and job task tickets for shop processes.
• Inspect incoming equipment and parts to determine necessary repairs or replacements.
• Source and price replacement parts and components.
• Generate troubleshooting analysis reports with repair quotes.
• Track and coordinate repair processes to ensure timely completion.
• Maintain job status updates in the ERP system and communicate relevant details.
• Review inspection documentation for accuracy and completeness.
• Report defects, job delays, or issues to the Operations Manager.
• Utilize company computer systems effectively to support job duties.
• Collaborate with operations management, shop supervisors, and customer service representatives on estimating and service processes.
• Ensure compliance with safety regulations, quality standards, and company policies.
• Perform additional duties as assigned.

Job Requirements

Education:

• High School Diploma or Equivalent.
• A Certificate or Associates Degree in a mechanical or electrical-related field preferred.

• Minimum of 3-5 years of experience in mechanical repair, machine shop work, or job estimating.
• Experience in pump or mechanical repair preferred.
• Familiarity with ISO 9001 and/or EASA standards preferred.

• Ability to read and interpret technical drawings and specifications.
• Strong troubleshooting, failure analysis, and diagnostic skills.
• Understanding safety regulations and quality control procedures.
• Effective communication skills for interacting with colleagues, supervisors, and customers.
• Proficiency in ERP systems and intermediate computer literacy.
• Ability to work independently and as part of a team.

Physical Demands & Work Environment

• Ability to sit, stand, talk, see, and hear as required.
• Occasionally lift and/or push/pull up to 50 pounds.
• Work near moving mechanical parts in an industrial setting.
• Moderate to high noise levels may be present.
• Special vision requirements include color vision, close and distance vision, peripheral vision, and the ability to adjust focus.

Horner industrial Group offers competitive pay along with a comprehensive benefits package that includes medical, dental and vision coverage, as well as a 401 (k) retirement plan. Horner industrial group is proud to be an Equal Opportunity Employer.