Pulmonology Patient Services Coordinator

Mercy Medical Center - Cedar Rapids

Cedar Rapids (IA)

In loco

USD 19.000 - 25.000

Tempo pieno

4 giorni fa

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Descrizione del lavoro

Mercy Medical Center - Cedar Rapids is seeking a patient-focused administrative assistant for the Pulmonology Clinic. The role provides front-desk service, answers calls, schedules visits, processes messages, and supports the provider team to facilitate efficient patient care.

Ideal candidates have a High School diploma, at least one year of customer service experience (preferably in a medical office), strong computer and scheduling software skills, and the ability to stay organized in a

Competenze

One year of relevant customer service experience preferred, previous experience in a medical office setting preferred.
Knowledge of scheduling software and routine clinic workflows.
Strong communication and computer skills, with attention to detail and accuracy.
Ability to stay organized and calm in a fast-paced clinical environment.

Mansioni

Answers telephone and disburses callers in a friendly, prompt and professional manner; conveys messages accurately.
Schedules, cancels, reschedules and confirms patient visits according to procedures.
Prepares incoming medical record information for provider visits and responds to requests for records.
Handles routine billing questions and forwards more complex questions to the Mercy billing office as appropriate.
Maintains a clean and orderly work area and supports cross-coverage as needed.