Pulmonary Critical Care Patient Access Specialist - Hybrid

Beth Israel Lahey Health; Boston (MA); Hybrid; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

Beth Israel Deaconess Medical Center in Boston, MA is seeking a Patient Service Representative for the Pulmonary/Critical Care division. You will act as the first point of contact, answering high volumes of calls, triaging and scheduling essential provider appointments across our campus.

The role requires in-person work with potential for a hybrid schedule after eight months of satisfactory performance. A high school diploma or GED is required, with 1–3 years of related experience and

Qualifikationen

• High school diploma or GED required; associate degree preferred.
• 1–3 years related work experience required.
• Experience with computer systems and MS Office applications.
• Knowledge of medical terminology helpful.
• Bilingual written and verbal communication preferred.

Aufgaben

• Answer, screen, and process a high volume of calls in a professional manner.
• Utilize scheduling systems to schedule patient appointments and update demographics.
• Obtain referrals and document payer information as needed.
• Inform patients about visit preparation and required documents and tests.

Kenntnisse

Strong typing

Bilingual skills

Medical terminology

MS Office

Written and verbal comms

Ausbildung

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Jobbeschreibung

Beth Israel Deaconess Medical Center in Boston, MA is seeking a Patient Service Representative for the Pulmonary/Critical Care division. You will act as the first point of contact, answering high volumes of calls, triaging and scheduling essential provider appointments across our campus.

The role requires in-person work with potential for a hybrid schedule after eight months of satisfactory performance. A high school diploma or GED is required, with 1–3 years of related experience and