Pulmonary & Critical Care Admin Coordinator

Partner's Healthcare; Boston (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Mass General Brigham is seeking an Administrative Coordinator for the Pulmonary & Critical Care team to ensure smooth patient experiences. You will coordinate DME, support clinic nursing staff, and keep essential administrative processes moving efficiently.

Reporting to the Practice Manager, you will manage scheduling, data entry, and patient communications while protecting confidentiality and supporting senior staff in a fast-paced hospital setting in Boston, MA.

Qualifications

• High school diploma or equivalent required.
• Associate's degree in Business Administration or related field preferred.
• Five to seven years of administrative experience, preferably in healthcare.
• Experience supporting senior staff is a plus.
• Proficiency with Word, Excel, PowerPoint and Outlook.

Responsibilities

• Coordinate DME orders, documentation, and data entry.
• Serve as primary contact for patients, providers, and staff on DME matters.
• Provide responsive customer service and liaison for calls.
• Support care coordination with triage nurses and clinic staff.
• Schedule appointments, testing, referrals, and managed care needs.

Skills

Patient Service Coordination

Communication Skills

Problem-Solving

Organizational Skills

Team Collaboration

Education

High School Diploma or equivalent

Associate's degree in Business Administration or related field (preferred)

Tools

Microsoft Office Suite

Job description

Mass General Brigham is seeking an Administrative Coordinator for the Pulmonary & Critical Care team to ensure smooth patient experiences. You will coordinate DME, support clinic nursing staff, and keep essential administrative processes moving efficiently.

Reporting to the Practice Manager, you will manage scheduling, data entry, and patient communications while protecting confidentiality and supporting senior staff in a fast-paced hospital setting in Boston, MA.