Pulmonary Access & Scheduling Specialist

UC San Diego Health; San Diego (CA); On-site; USD 61,000 - 80,000; Full time

Job summary

UC San Diego Health seeks a front desk professional to support the Pulmonary and Sleep Medicine Center. The role includes greeting patients, checking in/out, scheduling visits, and verifying insurance while coordinating with clinicians and support staff.

Ideal candidates will have strong clerical experience in healthcare, familiarity with EPIC/Cadence, and excellent organizational skills to manage high patient volumes and ensure smooth daily operations.

Qualifications

• At least 3 years of front desk/clerical healthcare experience.
• Experience with appointment scheduling.
• Familiarity with insurance authorizations and billing processes.
• Knowledge of medical terminology and patient demographics.
• Strong data entry and record-keeping abilities.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients and perform check-in/check-out procedures.
• Schedule appointments and manage calendar for clinical staff.
• Verify insurance, obtain authorizations, and handle DME authorizations.
• Update patient demographics and audit billing documents.
• Collect co-pays and manage petty cash; coordinate with physicians and staff.
• Support administration across UCSD departments as needed.

Skills

Medical office

Customer service

Data entry

Record keeping

Communication skills

Tools

EPIC/Cadence

Job description

UC San Diego Health seeks a front desk professional to support the Pulmonary and Sleep Medicine Center. The role includes greeting patients, checking in/out, scheduling visits, and verifying insurance while coordinating with clinicians and support staff.

Ideal candidates will have strong clerical experience in healthcare, familiarity with EPIC/Cadence, and excellent organizational skills to manage high patient volumes and ensure smooth daily operations.