Senior Front Desk & Office Support Specialist

DelDOT; Delaware; Hybrid; USD 44,000 - 52,000; Full time

Benefits offered by this job

Loan forgiveness

Healthcare plan

Pension plan

Vacation

Sick leave

Parental leave

Job summary

Delaware Department of Justice in Sussex County seeks a Receptionist/Senior Office Associate to manage the front desk, greet visitors, and provide customer service. The role includes mail handling, data entry, and general administrative support across divisions.

The position emphasizes accurate record-keeping, appointment scheduling, and coordination of meetings, with opportunities to assist in travel arrangements and report preparation as required.

Qualifications

• Six months' experience in office support tasks such as drafting routine correspondence, reports, or logs.
• Six months’ experience in data collection from multiple sources.
• Six months’ experience in record keeping and information retrieval.
• Six months' experience using automated information systems to enter, update, modify, delete, retrieve, and report on data.

Responsibilities

• Deliver excellent customer service at the front desk and via calls or messages.
• Greet and direct visitors and answer phones, possibly as part of a front desk team.
• Enter, update, and report data using automated information systems.
• Sort, code, scan, upload, and index documents and information.
• Maintain and organize physical and digital filing systems and records.
• Schedule meetings, hearings, and appointments; assist with travel arrangements as needed.
• Prepare reports from collected data and maintain call logs and census sheets.
• Carry out related duties as required.

Skills

Customer service

Office support

Data entry

Record keeping

Tools

Automated information systems

Job description

Delaware Department of Justice in Sussex County seeks a Receptionist/Senior Office Associate to manage the front desk, greet visitors, and provide customer service. The role includes mail handling, data entry, and general administrative support across divisions.

The position emphasizes accurate record-keeping, appointment scheduling, and coordination of meetings, with opportunities to assist in travel arrangements and report preparation as required.