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The California Public Utilities Commission is seeking a PURA I in the Communications Division/Consumer Programs/CTF to perform analytical work related to the California Teleconnect Fund and 211.
You will research price components, maintain data on CTF broadband pricing, develop reporting methodologies, and prepare materials for management review. You will also monitor 2-1-1 reimbursements and support expansion efforts across California.
Hybrid
Permanent, Full Time
Department Website: http://www.cpuc.ca.gov
Under the direction of the Program & Project Supervisor or a Senior Analyst of the Communications Division ‘s Consumer Programs Branch – California Teleconnect Fund (CTF) section, the incumbent (PURA I) will perform responsible, varied, and difficult analytical work related to the CTF program and 211.
Duties related to CTF will primarily focus on the research and analysis of price component of CTF services across carriers, customer’s quantitative and qualitative data of CTF subsidized services as well as market price and bandwidth information for broadband services. Assist in developing and implementing a price reporting methodology for carriers to regularly report to CTF and assure carrier’s compliance with the reporting requirements. Develop and maintain a database of CTF broadband service pricing and produce reports, presentations and other materials for management review.
In order to facilitate the 2-1-1 Information and Referral service expansion to unserved counties, the incumbent will assess and monitor the progress of 2-1-1 Information and Referral service expansion and implementation to unserved areas in California. The staff person will be responsible to review, analyze, and process and maintain records of reimbursements to 2-1-1 entity/service providers. Assist with the preparation of 2-1-1 status reports for management. Coordinate with 2-1-1 entity/service providers to resolve issues that arise. Facilitate the 2-1-1 Information and Referral service expansion project or transfers of authority to ensure ongoing 2-1-1 service. Review and analyze annual reports and emergency reports submitted by a 2-1-1 entity/service provider and provide summary reports to management team.
You will find additional information about the job in the Duty Statement.
Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.
Please write your SOQ to address the following three questions:
Per CCR 249.3, this job control may be used to fill subsequent vacancies.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodation