Supervisor I

California Public Utilities Commission; San Francisco (CA); Hybrid; USD 80,039 - 99,435; Full time

Job summary

A state regulatory agency is seeking a Supervisor I in San Francisco, California. This permanent, full-time position requires the supervisor to oversee administrative staff and ensure compliance with regulations. The role emphasizes creating a motivated team, strategic thinking, and effective communication with external stakeholders. Offering a hybrid work arrangement, the position includes a competitive salary range of $7,172.00 - $8,910.00, depending on experience.

Qualifications

• Demonstrated ability to create a motivated team focused on service.
• Experience in thinking strategically and identifying improvements.
• Proven skills in analyzing and synthesizing information effectively.

Responsibilities

• Supervise and provide feedback to administrative staff.
• Manage record keeping of technical and program decisions.
• Ensure contract compliance of the third-party administrator.

Skills

Team leadership

Strategic thinking

Analysis and evaluation

Job description

Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug‑free workplace. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Position Details

• Job Code: JC-509182
• Position #(s): 680-333-4800-001
• Working Title: Supervisor I
• Classification: SUPERVISOR I
• Salary: $7,172.00 - $8,910.00 (effective July 1, 2025, CalHR launched the Personal Leave Program (PLP) 2025 with Pay Differential 386. PLP 2025 temporarily reduces state employee pay in exchange for leave hours to help address budget shortfalls. Salary ranges in this posting exclude the temporary reduction. For details, visit CalHR’s Personnel Leave Program (PLP) page.)
• # of Positions: 1
• Work Location: San Francisco County
• Telework: Hybrid
• Job Type: Permanent, Full Time

Department Information

• Communications Division / Admin and Finance / Lifeline Admin Support
• Department Website: http://www.cpuc.ca.gov

Job Description And Duties

Under the general direction of Supervisor II, the incumbent (Supervisor I) will supervise and provide feedback to administrative staff on the LifeLine team. They will manage the efforts of the administrative team in record keeping of all technical and program rule decisions made with the third‑party administrator (TPA), keeping records of all communication with service providers and external stakeholders and any decisions made in conjunction with stakeholders and ensure contract compliance of the TPA.

Additional information about the job is available in the Duty Statement.

Special Requirements

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualify you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11‑point Arial font, single‑spaced, and no more than two pages.

• Describe your experience in which you created an effective and highly motivated team with a strong focus on service and outcomes.
• Describe your experience in thinking strategically including identifying areas of improvement and effective implementation.
• Describe your experience analyzing, evaluating and synthesizing available information and presenting reasoned and well‑thought‑out conclusions.

For helpful guidance on writing an effective SOQ, please see the Work4CA guide. It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.

Foreign education credential evaluation services can be found at https://www.naces.org.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/5/2026.

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below.

Address for Mailing Application Packages

Public Utilities Commission
Attn: Human Resources Division
505 Van Ness Ave, Room 3008
San Francisco, CA 94102

Address for Drop-Off Application Packages

Public Utilities Commission
Human Resources Division
505 Van Ness Ave, Room 3008
San Francisco, CA 94102
Monday to Friday Except Holidays.
08:00 AM - 05:00 PM

Required Application Package Documents

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications – A Statement of Qualifications (SOQ) is required. Please see “Special Requirements” for instructions.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.