Public Trust Clerk III - Federal Admin Support (Denver)

TeleSolv Consulting, LLC; Denver (CO); On-site; USD 56,000 - 59,000; Full time

Benefits offered by this job

PTO

Sick leave

11 paid federal holidays

Medical

Dental

Vision

Life insurance

Disability insurance

EAP

401(k) matching

Job summary

TeleSolv Consulting, LLC is seeking a detail-oriented General Clerk III to provide customer-focused administrative support for Trusted Traveler Program applicants in Denver, CO. The role requires US citizenship and completion of a Tier 4 Public Trust background check, with on-site duties in the Federal Services department.

Responsibilities include greeting applicants, verifying identity and documents, managing enrollment information, and generating daily performance reports.

Qualifications

• Two (2) years of general administrative experience with customer interface.
• High school diploma or GED from an accredited institution.
• Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).

Responsibilities

• Greet and check-in applicants.
• Verify identity of applicant and confirm required documents.
• Maintain up-to-date information on program requirements and enrollment process.
• Notify government inspection staff of information affecting applications.
• Check applicant information against government databases.
• Provide performance reports.
• Compile data for daily CBP performance reports.
• Schedule interview appointments in the Trusted Traveler Programs Internal.
• Assist the public with creating accounts and submitting online applications.
• Assist with membership card activation.

Skills

Administrative experience

Customer interface

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TeleSolv Consulting, LLC is seeking a detail-oriented General Clerk III to provide customer-focused administrative support for Trusted Traveler Program applicants in Denver, CO. The role requires US citizenship and completion of a Tier 4 Public Trust background check, with on-site duties in the Federal Services department.

Responsibilities include greeting applicants, verifying identity and documents, managing enrollment information, and generating daily performance reports.