Public Services Office Assistant II

Public Safety; Fairbanks (AK); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive health benefits

Retirement benefits

Paid personal leave

12 paid holidays

Job summary

Alaska Department of Public Safety is seeking a detail-oriented administrative professional to provide clerical support for the D Detachment in Fairbanks. This OA2 position will handle non-emergency calls, greet the public, and process reports and sensitive forms with accuracy.

The role emphasizes superior customer service, data entry, and proficient use of Microsoft Office in a high-paced environment. Alaska residency is required for employment consideration.

Qualifications

• High school diploma or GED (education substitution allowed)
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.

Responsibilities

• Answer non-emergency incoming business lines and greet the public.
• Process reports including criminal history requests and Sex Offender Registration forms.
• Provide exceptional customer service and organizational support as the first point of contact at D Detachment.

Skills

Clerical tasks

Greeting clients

Data entry

Microsoft Office

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Excel

Job description

Alaska Department of Public Safety is seeking a detail-oriented administrative professional to provide clerical support for the D Detachment in Fairbanks. This OA2 position will handle non-emergency calls, greet the public, and process reports and sensitive forms with accuracy.

The role emphasizes superior customer service, data entry, and proficient use of Microsoft Office in a high-paced environment. Alaska residency is required for employment consideration.