Wage & Hour Office Assistant – Anchorage

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

Alaska Department of Labor and Workforce Development, Wage and Hour Division in Anchorage seeks an Office Assistant 2 to provide administrative support, greeting clients, managing calls, processing payments, opening/closing files, and maintaining forms. You will work with investigators and staff in a busy office.

Minimum qualifications include a high school diploma or equivalent and one year of clerical experience; substitution options apply. Some positions may require a driver's license.

Qualifications

• High school diploma or the equivalent.
• One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs.
• Education substitution: college hours or vocational hours may substitute for experience.
• Driver’s license may be required for some positions.

Responsibilities

• Provide a full range of administrative support to the Anchorage Wage and Hour team.
• Perform customer service, call management, mail distribution, and payment processing.
• Open claim files, scan closed files, review and maintain forms, and manage reception area.
• Assist the public and work with investigators and departmental staff.

Skills

Clerical

Customer Service

Computer Skills

Self-Management

Attention to Detail

Education

High school diploma or equivalent

Job description

Alaska Department of Labor and Workforce Development, Wage and Hour Division in Anchorage seeks an Office Assistant 2 to provide administrative support, greeting clients, managing calls, processing payments, opening/closing files, and maintaining forms. You will work with investigators and staff in a busy office.

Minimum qualifications include a high school diploma or equivalent and one year of clerical experience; substitution options apply. Some positions may require a driver's license.